Security and Compliance
Experience what best-in-class technology can do for your benefits program.
Ensuring Service Safety and Compliance
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Committed To Compliance
Helpr upholds all data, health, and financial privacy laws, ensuring your organization's needs are fully met.
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Thorough Vetting
Leveraging the latest tech, Helpr’s efficient provider screening ensures a safe care network.
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Smooth HRIS Integration
Helpr synchronizes with your HR system, adjusting program access with changes in employee status.
Secure User Access
Helpr enhances compliance and delivers secure, protected access using single sign-on (SSO).
Proactive System Monitoring
Helpr resolves potential system vulnerabilities while complying with essential baseline configurations.
Adjudication
Helpr uses geolocation matching to track and confirm that care providers are on duty when employees are physically present at work.
Safeguarded Integration with Helpr
Robust User Protection
Multi-factor authentication, SSO access, strict password controls, and FIPS 140-2 certified—Helpr makes security a priority.
Role-Based Security
Helpr protects sensitive client info by granting selective access based on a user’s specific role.
Controlled User Access
Full background checks and strict non-disclosure policies are part of Helpr’s rigorous user access control.
Ongoing Risk Assessments
With the help of trusted third-party programs, Helpr performs regular evaluations for risk of threats.
Regular Security Training
Helpr's team receives continuous training on the latest security protocols to maintain client safety.
A Fortified System of Equitable Care
Incident Resolution
Helpr’s security and development team follows a detailed Incident Response Plan to resolve any issues.
Rigorous Security Testing
Helpr consistently meets demanding security test standards to safeguard client data and trust.
Protected Data Storage
Helpr ensures ongoing data encryption and access monitoring to protect customer data.
Individual Data Portals
Helpr gives each client a separate portal to prevent mixing data.
Vulnerability Monitoring
Helpr's built-in infrastructure scans regularly to search for and remediate potential vulnerabilities.
Find out How Helpr Can Support Your Organization
From infants to adults, we’re here to help all families with their care needs.
Offer More Care With Trusted Family Provider Networks
Available globally in your local currency. Make care a priority for your organization.